Frequently Asked Questions

Operating since 2007 …

Goal is to serve as a universal registry of individual first aid and cpr certifications.

What does it cost to access the registry?

Nominal fees will be charged to access certain features of the First Aid Registry, and this is dependent on the type of information being retrieved.

Students will always review their certification history for free. Students may create an account for no charge, then be able to access and update your own information, and associate yourself with new Instructors, or they with you whenever you upgrade or recertify. When your certifications expire, you will receive an email notification. Training records are never deleted, even with idle accounts.

For $5.00 USD, anyone can request a confirmation of certification currency with the individuals name and email address. If no training record exists for the individual, then no fee will be charged.

Instructor subscriptions are $25.00 annually. If the subscription is not maintained at some point in the future the data will still be preserved so that if you return to teaching, your data will still be there and accessible after renewing.

Employer subscriptions that permit monitoring of student certifications are;

  • $75.00 per year for up to 50 employees.
  • $75.00 per year for each additional 500 employees.
    1. Students (FirstAiders), Instructors and Training Providers are all linked so all affected parties can monitor certifications continuously.

Subscriptions for Certifying Agencies are only $49.95 per month.

  • Certifying Agencies tracking the activities of their Instructors, and the Students those Instructors issued certifications too with their Certifying Agencies name can track both the Instructors and Students, and also make data available to government departments overseeing Certifying Agency and Instructor activity.

Subscriptions for Training Providers: $295.00 Annually.

  • Training Providers are essentially independent providers of First Aid programs, but they offer certificates on behalf of accredited agencies.
Who can use the registry?


What if I want to use the registry, but my First Aid Instructor doesn't appear to have utilised the registry yet?

Students may register their own memberships and can soon enter their own training history, however this information will be recorded as unverified in the database. Employers wishing to track the certifications of their staff may also perform similar actions. Check with your Instructor.....if they aren't using this system yet, perhaps they just haven't heard it had been made available to them! Use the Tell an Instructor Button on the Homepage to notify your favorite Instructor...

When may I access the information?

Anytime, 24/7, 365 days a year.

Who has access to the information?

The various items of data that are entered are viewable by the appropriate user. Instructors for example can recall all of the course roster information they've entered including course types, dates programs were taught and who participated in the courses, and they can receive automated reminders about entire groups that may be nearing expiry of their certifications. Employers will be able to access all rosters that were entered under the name of their company. Certifying Agencies will be able to access all rosters taught on their behalf. All data is held as confidential and is not shared with any person or company. E-mail addresses collected are never sold and these addresses will only be used to send reminders about certification expiry.

What if I want to change an entry after it's made?

All data can be modified, however a record of all modifications made are also kept as a part of the database and are viewable when records are retrieved. For example if Clark Kent took a CPR course then later changed his name in the registry to Superman, all records related to both Superman and Clark Kent would then display in the same history.

How secure is the information stored within this system?

Encryption similar to that used by Chartered Banks is used to keep the data safe, and the entire database is backed up twice daily to ensure the integrity of the records.

Users include Certifying Agencies,Training Providers,Instructors,Students,Employers,Professional Organizations and Clients that we define as follows:

 Certifying Agency: The "parent" first aid organisation under which the certification for first aid or CPR has been issued (eg: the Red Cross or Heart Association).

 Training Provider: A business that promotes/manages courses and its Instructors, as well as communicates with Certifying Agencies.

  Instructor: The person that taught the course and that will normally be entering and/or verifying roster data..

  Student: The person that participated in a course, or is looking to take a course.

  Employer: Any business that needs to track the certification status of its employees.

  Professional Organization: : examples would be College of Paramedics or a Nursing Union.

  Client: The person or business or institution or other group for whom the course was taught.

How does the system work?

Overview: A Client schedules an Instructor to teach a first aid course. The Instructor, on behalf of the Certifying Agency then teaches the course to a group of Students. At the end of the course, the Instructor enters the roster of attending Students in the FirstAid Registry, noting the Certifying Agency, Client and Student names, making the data of the roster searchable/retrievable by each of these identities.

Discontinuing your subscription;

To discontinue subscriptions users must contact their bank, as FarNet does not collect or retain any user bank card information. PayPal handles FarNet card processing and PayPal does not provide the facility to cancel a subscription created with credit or debit cards.

If you need to end your subscription simply let the term run-out at Farnet. To cancel the renewal payment you will need to do the following;

  • PayPal subscribers can simply log into their paypal accounts and terminate the subscription to FarNet Inc.
  • Users that paid with a Credit or debit Card must contact the issuing bank to terminate future payments to Farnet Inc.

Please note that no refunds are provided for subscription terms already activated. Only renewals can be discontinued.