Frequently Asked Questions

Operating since 2007 …

Goal is to serve as a universal registry of individual first aid and cpr certifications.

What does it cost to access the registry?

At the moment all FARNET services are free to all user groups.

In the future nominal fees will be charged to access certain features of the First Aid Registry, and this is dependent on the type of information being retrieved.

Even after fees for services are activated, all accounts will begin with a free 90 day trial so that you can see and test the FARNET certification tracking service for yourself before committing to any expense.

  • Students will always review their certification history for free. You will create an account for no charge, then be able to access and update your own information, and associate yourself with new Instructors, or they with you whenever you upgrade or recertify. When your certifications expire, you will receive an email notification. The record of training you have done is never destroyed though.
  • For $5.00 USD, anyone can request a confirmation of certification currency with the individuals name and email address. If no training record exists for the individual, then no fee will be charged.
  • Instructors are currently free, and in the summer of 2018 an annual subscription fee of $25.00 will be charged. If the subscription is not maintained at some point in the future the data will still be preserved so that if you return to teaching, your data will still be there and accessible after renewing.
  • Employers that need to track their Students(FirstAiders) and need to monitor currency of certifications can link their staff with Instructors and Training Providers in order to create, update and monitor certifications for $75.00 per year for up to 50 employees, and $75.00 per year for each additional 250 employees thereafter
  • Certifying Agencies tracking the activities of their Instructors, and the Students those Instructors issued certifications with their Certifying Agencies name can track both the Instructors and Students, and also make available to government departments overseeing Certifying Agency and Instructor activity. Currently many organizations create a class list for enrolling Students, then the Instructor creates a class roster of Students that attended, then the agency manually keys in those rosters to a database of their own. Now, the class enrollment list is converted with a mouse click to a roster, then that is submitted with another mouse-click after the class is completed and automatically populates the database. The data can then be recalled by the agency, the Instructor, the client the class was taught for, and individual students can recall their own training records. Keying errors are eliminated, and the most common error of all, a misspelt Student name, is also now gone because they enroll themselves online from now on. $49.95 per month after the ninety day trial ends.
  • Professional Organizations wishing to monitor the certification status of their members.
Who can use the registry?

Anyone.

What if I want to use the registry, but my First Aid Instructor doesn't appear to have utilised the registry yet?

Students may register their own memberships and can soon enter their own training history, however this information will be recorded as unverified in the database. Employers wishing to track the certifications of their staff may also perform similar actions. Check with your Instructor.....if they aren't using this system yet, perhaps they just haven't heard it had been made available to them! Use the Tell an Instructor Button on the Homepage to notify your favorite Instructor...

When may I access the information?

Anytime, 24/7, 365 days a year.

Who has access to the information?

The various items of data that are entered are viewable by the appropriate user. Instructors for example can recall all of the course roster information they've entered including course types, dates programs were taught and who participated in the courses, and they can receive automated reminders about entire groups that may be nearing expiry of their certifications. Employers will be able to access all rosters that were entered under the name of their company. Certifying Agencies will be able to access all rosters taught on their behalf. All data is held as confidential and is not shared with any person or company. E-mail addresses collected are never sold and these addresses will only be used to send reminders about certification expiry.

What if I want to change an entry after it's made?

All data can be modified, however a record of all modifications made are also kept as a part of the database and are viewable when records are retrieved. For example if Clark Kent took a CPR course then later changed his name in the registry to Superman, all records related to both Superman and Clark Kent would then display in the same history.

How secure is the information stored within this system?

Encryption similar to that used by Chartered Banks is used to keep the data safe, and the entire database is backed up twice daily to ensure the integrity of the records.

Users include Certifying Agencies,Training Providers,Instructors,Students,Employers,Professional Organizations and Clients that we define as follows:

 Certifying Agency: The "parent" first aid organisation under which the certification for first aid or CPR has been issued (eg: the Red Cross or Heart Association).

 Training Provider: A business that promotes/manages courses and its Instructors, as well as communicates with Certifying Agencies.

  Instructor: The person that taught the course and that will normally be entering and/or verifying roster data..

  Student: The person that participated in a course, or is looking to take a course.

  Employer: Any business that needs to track the certification status of its employees.

  Professional Organization: : examples would be College of Paramedics or a Nursing Union.

  Client: The person or business or institution or other group for whom the course was taught.

How does the system work?

Overview: A Client schedules an Instructor to teach a first aid course. The Instructor, on behalf of the Certifying Agency then teaches the course to a group of Students. At the end of the course, the Instructor enters the roster of attending Students in the FirstAid Registry, noting the Certifying Agency, Client and Student names, making the data of the roster searchable/retrievable by each of these identities.